Tips Of Managing A Sales Team
As a leader of a sales team, you need to have different types of styles of leadership to effectively manage your team. A the leader is obligated to take the necessary measures to make sure that the team has achieved its goals.
You should ensure that you are an approachable person. Sometimes, you and your team should be held accountable for actions and statement.
If you are new to being a manager, you will often make mistakes. Accept that you are not always right and admit that to your team members. If you act like you have answers to all problems, you will always be solving problems that the team brings up only to see you handling their problems. If there is transparency between your team and you, you will be in a position to build a bond of mutual respect with your team.
One pitfall you might fall especially if you were previously a salesperson is that of giving directions to the team members. You could be aiming at directing them in the way that you think is the best for the situation you are in. However, giving directions to your team on regular basis will take away the initiative and the willingness and ability to look for unique solutions to problems. Instead of building a sales team, you will be creating duplicates of yourself.
You might think that cloning yourself is a great idea because you have succeeded, however, it might be a trap. You should have a team that has different solutions to the same problem. In effective management, there are many different styles. Each of these styles has a have a place and time to use them.
One approach that you can use when faced with a problem is the consultative approach. Consult from your team members on what you should do. You should not be the one to say what you do. See what their views about a situation, customer or account are. You should understand how your team want to have their problems solved and how they want you to help them.
If the team members are not used to the kind of management you are using, the might fail to respond well at first. If your predecessor was a directive manager, this will undoubtedly happen. However, keep motivating them to be free to come up with possible solutions to problems they could be going through. With time, you will not only see how they think and operate but also you will have helped them to develop problem-solving skills and this make them appreciate your work.